This website (www.heatsaverseco.co.uk) is operated, and our service is provided, by Heat Savers Ltd, a company registered in England and Wales (company no: 14648305) with its registered office at Flat 3 Summerdyne, Greenway Road, Torquay, United Kingdom, United Kingdom, TQ2 6JE.

Our Services

We assist qualifying homeowners in accessing government-backed home efficiency grants via the ECO4 scheme, including funding for free replacement boilers, first time central heating and loft insulation. Heat Savers performs all services, utilising subcontracted qualified gas engineers, surveyors, and other tradesmen to ensure that all installations meet the highest standards.

Heat Savers only takes on work that is 100% fully funded under the ECO4 scheme. This means we do not charge you during or after any stage of the process, including survey, application, installation and submission.
Our goal is to connect you directly with our team so you can receive a free, no-obligation survey. By registering and applying on the Website, or enquiring by phone or email, we will contact you to arrange the survey and subsequent installation if applicable.

Terms and Conditions

These Terms and Conditions govern the use of the website (the “Website”) and the provision of the Service to you (the “Registered User”) by Heat Savers Ltd. Please read these terms thoroughly before proceeding with registration, as they regulate your use and affect your legal rights and liabilities.

Use of the Website

Users may use this Website in accordance with these Terms and Conditions. All Users must be 18 years of age or older, and you warrant that you are over 18.
Any information uploaded to the Website by Users must be accurate, correct, and comply with all applicable laws in the United Kingdom. You must update your information to ensure its accuracy and inform us immediately of any changes by updating your personal details.
All personal data uploaded to the Website will be processed in accordance with our Privacy Policy. By using our Website, you consent to such processing and warrant that all data provided is accurate.
If you wish to stop us from providing your details to Contractors, you must contact us. We cannot guarantee that a Contractor will stop contacting you and are not responsible for any failure to do so.
We may restrict access to all or part of our Website to Users from time to time.
You may not use the Website for the following purposes:
• Disseminating obscene or pornographic material, harassing, threatening, libellous, abusive, harmful, vulgar language, or objectionable material.
• Transmitting information that incites or encourages conduct that constitutes a criminal offence, breaches any code of practice, regulation, rule of law, or is unlawful or fraudulent.
• Transmitting unsolicited or unauthorised advertising or promotional material (spam).
• Harming or attempting to harm minors.
• Transmitting any data, uploading material containing viruses, Trojan horses, worms, time bombs, keystroke loggers, spyware, adware, or any other harmful programs designed to adversely affect computer hardware or software.
• Impersonating, cloning, or using someone else’s identity to deceive. We will report such activity to the relevant authority.
You agree to indemnify and hold us harmless against any damage, loss, claim, liability, or expense arising from third-party claims related to illegal content, copyright infringement, or breach of intellectual property rights.
We reserve the right to withdraw your application for any breach of these Terms and Conditions.

Contractors’ Obligations

Our subcontracted Gas Safe registered engineers are responsible for installing your new boiler. Fitting your own boiler is illegal due to safety risks, and such actions will invalidate your warranty.
Engineers installing non-compliant boilers will be breaking the law. Heat Savers Ltd is not liable for non-compliant installations. It is your responsibility to conduct due diligence before entering into an agreement.

Surveyors

Our surveyors acting on behalf of Heat Savers Ltd must ensure that all subcontracted work meets the required standards outlined above.

Confidentiality

Any information disclosed to us by you shall remain confidential and must not be disclosed to any person without our written consent.

Limitation of Liability

To the extent permitted by law, we exclude:
• All conditions, warranties, and terms implied by statute, common law, or equity.
• Any liability for any direct, indirect, special, or consequential loss or damage you or anyone else may suffer in connection with the Service, our Website, or its use, including, without limitation, loss of income, business, profits, contracts, savings, data, goodwill, or any other loss or damage, whether caused by tort, breach of contract, or otherwise.
This does not affect our liability for death or personal injury arising from our negligence, fraudulent misrepresentation, or any liability that cannot be excluded or limited under applicable law. We do not guarantee the suitability of any subcontracted engineer or intermediary and are not liable for their acts or omissions. You are advised to ensure satisfaction with our service before proceeding.
If you believe a subcontractor has breached their agreement with you, you must take action against them directly. We accept no responsibility for such breaches.

Force Majeure

Neither party is responsible for any failure to fulfil any term or condition if delayed or prevented by an event beyond their control and without fault or negligence (“Force Majeure”).
In the event of Force Majeure, the affected party must notify the other party promptly and use all reasonable efforts to remedy the situation. Parties will discuss and agree on a mutually acceptable course of action to minimise the effects.
No party can terminate these Terms and Conditions under Force Majeure.

Amendments

We reserve the right to change these Terms and Conditions. Any changes will be posted on the Website 30 days before coming into effect. Continued use of the Service implies acceptance of the new terms.

Intellectual Property

We own or are the licensee of all intellectual property rights in our Website content, protected by international copyright laws and treaties. All rights are reserved.

General

These Terms and Conditions are governed by English law. The English courts have exclusive jurisdiction over any claims arising from or related to this Website or our Service. This Agreement constitutes the sole and entire agreement between the Parties, superseding all previous agreements. Amendments must be in writing and signed by an authorised representative of both Parties.
Failure to enforce any term does not constitute a waiver. Neither party shall disclose information relating to these terms without prior written consent.

The Contracts (Rights of Third Parties) Act 1999 does not apply to this Agreement.
If any provision is found invalid or unenforceable by a court, it will not affect the other provisions, which remain in full force and effect.

Unless the context otherwise requires, words in the singular include the plural and vice versa.
For any inquiries related to these Terms and Conditions or the Website, please contact us at info@heatsaverseco.co.uk.